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Covid-19 Update

Covid-19 – Coronavirus Updates

At Tools 2 U Direct SW, the safety and well being of our customers, our distribution network and our staff is our priority during this unprecedented time.  

With daily changes to government and health guidelines, we want to assure you, as our loyal customers, that we are monitoring and reviewing the latest Government and Public Health England policies daily.

We’re still open for business; deliveries continue to be fulfilled as normal, and we’re working with each part of the distribution network to ensure the safe delivery of products to our customers.

Delivery 

As things stand, we’re carrying out business in the usual way, which means that when you place an order on our website its still being sent out as normal.

Most of our couriers are working as normal but please see the latest information for each courier below.

We’re taking all precautions to maintain a safe and clean environment for our warehouse and office working staff, which means that we’re still able to provide you the level of service that we expect for you. 

Royal Mail - 98% of parcels are arriving in 1 - 4 working days but some parcels are having delays up up to 2 weeks but very few orders are have to wait this long. 

Amazon Shipping - Amazon shipping are working as normal and you will receive your parcel in 1 - 3 days.

DPD Local - DPD are  working as normal and next day delivery is still arriving on time. 

DHL - International parcels by DHL are still being delivered as normal unless you have local restrictions. 

Deutsche Post - Deliveries in Europe are continuing as normal unless you have local restrictions but all locations outside Europe have currently been suspend on this service. 

Please stay safe & thank you for shopping with Tools 2 U Direct SW